Frequently Asked Questions

Orders are processed within 1-2 business days. Delivery typically takes 5-10 business days depending on destination.

Shipping costs depend on your location and order size. Exact rates are calculated at checkout.

Credit/Debit Cards, PayPal, and other secure online payment options are supported. All payments are encrypted.

Invoices are automatically emailed after order completion. Contact support if you require a copy.

All payments are processed through secure, encrypted gateways. No sensitive data is stored on our servers.

No. All card data is handled by certified payment providers ensuring maximum security.

Returns must be requested within 14 days of receipt. Items must be unused. Contact support to initiate a return.

Refunds are issued within 5-7 business days after approval to your original payment method.

Orders can be modified or cancelled within 24 hours of placement. Contact support immediately.

Once shipped, orders cannot be modified. You may initiate a return after delivery.

Yes. All products include a 6-month limited warranty covering manufacturing defects.

Each product page has full descriptions, size charts, and usage instructions.

Tracking numbers are emailed after shipping. Use your account or the tracking link to check order status.

Guest checkout is available. Accounts provide faster checkout and order history.

Email us at support@apexgizmo.com. Response within 24 hours on business days.

Monday to Friday, 9 AM - 6 PM. Weekends and public holidays excluded.

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Submit proof of purchase and issue details to support. Approved claims are handled promptly.

Depending on warranty status, products may be repaired or replaced.